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PAM-STORAGE
DMS/EDM forms the basis for a
closed view of documents which are
merged in the virtual files and
directory structure. Across
departments and regardless of
location. The retrieval of
documents of business cases is
carried out via specific search
terms (e.g. order number, name of
client, address), which are stored
in a relational data base. This
indexing method has proved to be
of value in practice for
applications which can be
structured clearly, such as
customer files or order files.
For other areas of application,
for instance a contract archive
the sole indexing via keywords is
often not effective. Because
contract contents can hardly be
standardised and search terms such
as contractual partner, date and a
summary in short form are rarely
sufficient to quickly find the
contract sought for from an
abundance of contracts.
This problem is solved by mining@PAM
in the form of a full-text search
engine. The functionality
corresponds with those of known
internet search engines. mining@PAM
provides the user with a
browser-based front end and thus
facilitates the search for
documents in company-wide
electronic archives.
In order to also find scanned
image
documents besides pure text
documents, an OCR (optical
character recognition) system
has to be installed. The OCR
function converts texts during the
scanning into analysable signs and
stores these in the PAM-STORAGE
meta database. The inquiry with
mining@PAM takes place in the meta
data base, but the document is
displayed in its original form. Of
course the search engine mining@PAM
is based on the rights concept of
PAM-STORAGE. The user can only
find those documents in the
hitlist to which he/she owns the
respective rights.
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